Complaint Statistics

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2024 Complaints, Allegations, and Findings

For the 2024 Complaint statistics we have adjusted our format. We are no longer using subcategories (students, faculty, staff and citizens) for external complaints. Due to some complaints not specifying whether they are students, faculty or staff, and others being anonymous, we have consolidated to only an external category for more accurate data.

 ComplaintsAllegationsSustainedNot SustainedUnfoundedExoneratedWithdrawnOtherTotal
External 13 13 4 2 4 0 0 3* 13
Internal 21 27 16 7 4 0 1 0 27
Total 34 40 20 9 8 0 1 3* 40

*Three external complaints were received, however after a thorough review, UTPD determined that the complaints were not related to UTPD employees.  Those complaints were referred to the appropriate law enforcement agency.     

Complaint - A complaint is a communication from any person alleging dissatisfaction regarding a department employee and/or a specific expression of dissatisfaction regarding the department’s policies, procedures, and/or practices.

Allegation - An allegation is defined as a policy violation. A complaint may include more than one allegation of a policy violation.

External - Complaints received from anyone who is not employed at UTPD.  This may include students, staff, faculty, and visitors. 

Internal - Complaints that have been filed by current UTPD employees.  

Findings:

1. Sustained- The allegation made in the complaint is supported by sufficient evidence.

2. Not Sustained- There is insufficient evidence to prove or disprove the allegation made in the complaint.

3. Unfounded- The investigation shows that the allegation is false, not factual.

4. Exonerated- The investigation shows that the alleged incident did occur, but was justified, lawful and proper under the circumstances.

2023 Complaints, Allegations, and Findings

 ComplaintsAllegationsSustainedNot SustainedUnfoundedExoneratedWithdrawnTotal
Students 0 0 0 0 0 0 0 0
Faculty 0 0 0 0 0 0 0 0
Staff 1 2 2 0 0 0 0 2
Citizens 1 2 1 1 0 0 0 2
Internal 15 25 15 6 4 0 0 25
Total 17 29 18 7 4 0 0 29

 

2022 Complaints, Allegations, and Findings

 ComplaintsAllegationsSustainedNot SustainedUnfoundedExoneratedWithdrawnTotal
Students 0 0 0 0 0 0 0 0
Faculty 0 0 0 0 0 0 0 0
Staff 0 0 0 0 0 0 0 0
Citizens 1 1 0 0 0 0 1 1
Internal 3 21 8 13 0 0 0 21
Total 4 22 8 13 0 0 1 22

 

2021 Complaints, Allegations, and Findings

 ComplaintsAllegationsSustainedNot SustainedUnfoundedExoneratedWithdrawnTotal
Students 0 0 0 0 0 0 0 0
Faculty 0 0 0 0 0 0 0 0
Staff 1 2 2 0 0 0 0 2
Citizens 1 1 0 0 1 0 0 1
Internal 7 17 11 0 4 2 0 17
Total 9 20 13 0 5 2 0 20


2020 Complaints, Allegations, and Findings

 ComplaintsAllegationsSustainedNot SustainedUnfoundedExoneratedWithdrawnTotal
Students 2 4 0 0 3 1 0 4
Faculty 0 0 0 0 0 0 0 0
Staff 1 1 0 0 0 1 0 1
Citizens 1 7 0 0 7 0 0 7
Internal 7 25 14 11 0 0 0 25
Total 11 37 14 11 10 2 0 37